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by odyslam 1886 days ago
I hear you, we know that our audience is sensitive to their privacy. We are all are.

Here are a couple of thoughts that have guided us. Thank you for engaging in this conversation and for caring enough.

1) This data is crucial for us. We need as much as we can get and it's highly specialized to Netdata. (e.g a sudden increase in crashes will prompt our team to see recent changes) 2) The more friction we add (opt-in), the less people will do it (because people choose the easier route, always) and thus we will have less data to work with. 3) People who care enough, as you said, about their privacy, can *very* easily disable the anonymous statistics, by both adding a flag to the install script or doing a small config change afterwards. I feel that we are communicating in many different places that we take anonymous data, so most of our users should be informed. 4) It's a fairly standard industry tactic and I don't believe that other solutions are not doing. Of course this is not an excuse for anything, just noting that we are not an outlier.

Thanks again for engaging. Feedback is great for us, it makes us both happy (because someone cares enough) and better.