[aequitas]

We had something like this for a project which would allow you to create multiple CDN accounts using a single interface. Where some CDN's could not be automated by API or we didn't have the time (yet) to implement. So the default API implementation was the FrankAPI (named after the guy handling the manual requests). It would create a pending database record and Frank would get an email with details and the instructions along with a link to a Django page to fill the record with details when the CDN was created. It was so simple and efficient. We loved the solution, he loved the solution. It was great. Though we where all more tech minded people, so talking with computers was natural to us. I don't know how these kind of interfaces would pan out for other kinds of people, if they would miss the human aspect in the interaction?

[vincnetas]

At my previous position (bank) we called this concept "baba layer". Baba in most slavic languages means "old woman". And when used this term "baba layer" was as an indicator that your system sucks (a bit) that you cant really automate some things away. Or as and easy "solution" to difficult problems. "Well, we just let baba layer solve this"

[mushishi]

Thanks, now then name of the (great) puzzle game "Baba is You" makes sense to me.