[asciimike]

Also, if you're paying GCP any reasonable amount of money, you have an account manager who will respond in < 24 hours to connect you with the right PM to deal with the issue. Google deals with lots of random humans, GCP mostly deals with actual businesses. As much as I hated the support offshoring Google (and sometimes GCP) did, most actual businesses could get a human fairly quickly.

[manquer]

Answering tickets is partly the kind of support I look for, Azure will get their account managers of my customer connected to me, Both AWS/Azure are okay to come on customer calls with me for a large enough deal. I never got that kind of support from Google.

[tpetry]

But you need to be logged into the cloud to start the support request. If they disable your account you can‘t start the process.