[tarikjn]

Google generally does not come off to me as having a great customer support culture. To appreciate the scale of the issue, take a look at the hoops and blackboxes merchants who want to be listed on Google Shopping have to go through and all the horror stories online. I did notice on Google Workspace and Google One that they do seem to be trying to improve the support experience.

[tantalor]

Can you give an example or link? Not very useful comment otherwise.

[treesknees]

Gotta love a typical hackernews comment begging for links instead of just searching for it yourself. On the contrary I don't think your comment is useful either.

[Dylan16807]

Asking for links is just fine for a comment that vague.

Even for non-vague comments, it's often much better for one person to post links than to make 50 people repeat the same search.