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The same way GitHub, Slack or Cloudflare provide massively free-forever SaaS offerings while making money. We believe that the world will greatly benefit by a monitoring solution that is massively battle tested, highly opinionated, incorporating all the knowledge and experience of the community for monitoring infrastructure, systems and applications. A solution that is installed in seconds, even mid-crisis and is immediately effective in identifying performance and stability issues. The tricky part is to find a way to support this and sustain it indefinitely. We believe we nailed it! So, we plan to avoid selling monitoring features. Our free offering will never have a limit on the number of nodes monitored, the number users using it, the number of metrics collected, analyzed and presented, no limit on the granularity of data, the number of war-rooms, of dashboards, the number of alarms configured, the notifications sent, etc. All these will always be free. And no, we are not collecting any data for ML or any other purpose. The opposite actually: we plan to release ML at the edge, so that each server will learn its own behavior. We plan to eventually sell increased convenience features, enforcement of compliance to business policies and enterprise specific integrations, all of them on top of the free offering. |