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by trog 1888 days ago
My first Auth0 experience was a couple weeks ago when I had a quick crack at testing it out to see if it would be a suitable candidate to migrate a bunch of WordPress sites (currently all with their own separate, individual user accounts) onto.

I didn't spend a lot of time on it but initially figured it would be easy because they had what seemed to be a well-written and comprehensive blog post[1] on the topic, as well as a native plugin.

But I found a few small discrepancies with the blog post and the current state of the plugin (perhaps not too surprising; the blog post is 2 years old now and no doubt the plugin has gone through several updates).

I found the auth0 control panel overwhelming at a glance and didn't want to spend the time to figure it all out - basically laziness won here, but I feel like they missed an opportunity to get a customer if they'd managed to make this much more low effort.

I moved on to something else (had much better luck with OneLogin out of the box!), but then got six separate emails over the next couple weeks from a sales rep asking if I had any questions.

I'm sure it's a neat piece of kit in the right hands or with a little more elbow grease but I was a bit disappointed with how much effort it was to get up and running for [what I thought was] a pretty basic use case.

1. https://auth0.com/blog/wordpress-sso-with-auth0/