| You're being snarky, but this is essentially true (as I understand it). In the US, outside of a few legally protected characteristics, a company is free to exercise its speech to choose not to provide service to customers it does not wish to. The government forcing companies to provide service would be a violation of their speech rights. Some companies go out of their way to try to be better than that because they recognize the influence they have on public access to platforms. (Zuckerberg cares a lot about this: https://zalberico.com/essay/2020/06/16/mark-zuckerberg-and-f...), but ultimately all of that is above and beyond what the legal expectations are. In FB's case it wasn't so much a policy change that lead to them shutting down Trump's account, but that USG's position as a rule of law nation was in question after 1/6 and it no longer met their own policy requirements that give elected politicians in rule of law democracies a special pass to violate their moderation rules. The irony is this is a variant of the same argument made in the gay cake case, but with the political partisanship reversed. The notable difference in that case is that sexual orientation is a protected characteristic. |
-- True, but the government can institute a bill of rights for digital platforms, and make it mandatory for companies that want to have section 230 protection.
Youtube will be free to choose between following the bill of rights, or becoming a regulated media like the TV, or being prone to defamation lawsuits and be responsible for its content.
What that bill of rights would look like? That's a different story... but google, or any tech company, having the power to just delete your gmail/email account, and erase all your stored data at will it is kinda scary.
There should be a happy medium. We do this for evictions already (i.e. there is a process for the eviction, we should do something lightweight for the digital space as well). Eg, if google has determined you have abused on your email, you will have 30 days to retrieve your data, and contacts and transfer them somewhere else. Losing access altogether is very disruptive.