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by l3s2d 1886 days ago
How does this compare to Commento?

https://commento.io/

https://gitlab.com/commento/commento

4 comments

You tell us. How do you think it compares to Commento?
It's lacking a comment example of edison and tesla arguing over dc/ac so for me it is subpar.
Commento doesn't work. I tried to integrate it with my site a while ago. Didn't work. Got some server error. So I tried to contact the guy behind it. He didn't respond.

It's dead, as far as I can tell.

I'm the guy behind it. Was this with commento.io or were you self-hosting? I'm truly sorry it didn't work out, but if you want to shoot me another email, I promise to respond this time.

So there's a whole bunch of improvements actively going on the behind-the-scenes (essentially a Commento v2) and I hope to announce things soon. I know support has been lackluster and I intend to turn that around too. It's certainly not dead :)

Great to hear! I tried using it at CommunityRule.info but ran into no-go issues, which I posted here: https://gitlab.com/commento/commento/-/issues/391

Also would love for it to be easier to match the CSS to the host site.

Was running it self-hosted on Cloudron but would be happy to try the paid, hosted product if it worked for me.

Commento.io

I actually sent you two emails.

I will send you another one.

> It's dead

Last commit is last month

> So I tried to contact the guy behind it. He didn't respond.

Did you buy support from the author? As the author of an unrelated open source project, I receive an enormous amount of messages from people feeling entitled to receive support for free on the pretext it's open source. Answering and following up on those message could well be a full time job in itself except it doesn't pay for my bills

Thanks for that unjustified hostility.

I am sure the creator of Commento is happy you are here exacting vigilante justice against his customers for their imaginary entitlement.

I signed up for a free trial of his commento.io service, and immediately tried to integrate it with my static site.

When I ran into difficulties (bad responses from commento.io) I contacted support.

If I had got it working, I would have gladly paid him, and I would still be paying him.

I think I was within my rights to request a modicum of support during the free trial period for a paid product, and then to not pay for it when I did not receive a response.

In this context, I find your story about some open source project you have to be quite irrelevant.

Yep, same experience here, dead as a doornail.
I run commento on my blog right now, and it works fine for me.

You can even deploy it relatively painlessly. A little googling brought up an ansible playbook to set it up with minimal configuration: https://github.com/kathawala/commento-ansible-playbook

What is the pricing for the enterprise? It's hard to get excited about IF usage < X then $99/yr ELSE undefined as a pricing model.
I've heard that if something goes wrong and you need support... good luck. Even if you're a paying user.