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by jamescobalt
1893 days ago
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Happened to us too. Twice. First time they removed stuff from the contract while increasing the price without telling us they removed stuff. Second time they added stuff we didn't ask for. The whole process has been a nightmare. For six months we couldn't get ahold of our account manager and her voicemail was full. The year+ delay with the old roof resulted in nasty (and expensive) water damage from a winter storm late last year. We've had countless reschedules, four no-shows (told to get up at the crack of dawn for crews that never arrived), three account-manager replacements and two field manager replacements. Now 16 months after making the deposit and still no roof... Tesla is a mess. |
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