[m463]

I think coordination was terrible in the beginning. But over time folks have worked out lots of things.

I've seen gradual, but sustained improvement in WFH skills.

For example, teleconferencing skills. People have learned to share their screens, then people gradually adapted to have an agenda on-screen to show and step through, people figured out how to send links and files during a meeting. Even silly stuff like how to contact someone who forgot about a meeting.

And some of it is more democratized. Regular folks are figuring out how to do peer-to-peer meetings, which were normally organized and driven by managers. This also goes for other tools like wiki, shared documents, teams, calendars, email, slack.

Another thing is a gradual spool up of WFH support. It took a while for people to figure out a webcam that works, or a microphone or headset. Or a chair, or a room setup, or just a rhythm.