[sirinath]

Yesterday was the Sinhala and Tamil new year. There was a Viber message with the ability to send stickers wishing Friends and Family. I clicked on this and selected my contacts to send greeting.

My account got blocked!

I contacted support who unblocked it but it got blocked again without me sending any messages or doing any things. The I got a message saying it is blocked again and unblocked again. The finally a message from the Viber support saying it is blocked again. I tried to send 2 test messages to my family which read "hi" and "test" some where during this time, but to one recipient only.

This is a relatively new number I got hence I want to get Viber unblocked on it as I want to start using this more. Also I don't see I have done anything wrong. The message I sent was the ticker they provided with contact I had in my address book also clicking on the "send sticker" button in the Viber message. There was no indication of how many greetings I could send, hence I selected my Viber contacts.

Many of my friends and family has also sent greeting to many common friends without issues. I am trying to figure out what might have gone wrong for this to happen: - Since this is a new number I am not sure if the recipients all had this number saved. - Also some numbers in my contacts may be out dated and used by new users as cell companies recycle numbers.