[chmod775]

> While this was going on, we got an email from their sales rep, congratulating us for increasing our spend by more than 8000% and wanted to have a chat. So I guess they do have the systems to monitor unusual patterns, they just turn a blind eye.

At this point we're entering criminal territory. Enriching yourself when you should reasonably know something criminal is occurring (like someone being defrauded), and helping the perpetrator by providing your service anyways, can make you a criminal yourself very fast.

As far as judges will be concerned, you're now a perp yourself.

[paulcole]

In the United States I don’t think there are many jurisdictions where an automated marketing email will get anyone put on the most-wanted list.

I have a very hard time seeing the criminality of this. Can any lawyers provide more insight?

[ballenf]

It only takes one.

One young prosecutor seeking to make a splash in a jurisdiction with a twilio customer.

Twilio might win in court, but they’d lose in the big picture.

[paulcole]

Interesting. Have you ever seen this happen in your practice as a lawyer?

[ChoGGi]

> we got an email from their sales rep

That doesn't sound automated.

[paulcole]

I think sales emails can be automated.

Isn’t this a major selling feature of pretty much every CRM?