[slater]

Yeah looks like you're SOL. They also have some scheduled maintenance going on right now in the US, but doubtful that's to do with your situation. Also, it's 8PM here in SF, so I'm guessing e-mail will be the only option tonight.

[_ikfm]

Yeah, I guess so. I'll keep trying everything I can since our customers can't wait and are losing business because of the downtime.

Thank you!