[RhodoGSA]

I accidentally sent a wire from my business account instead of my personal account into coinbase. Since my account wasn't verified to be a business account they contacted me, sent the money back and reimbursed me the $30 wire fee. I found the customer service to be great.

I've been trading crypto for a while and exchanges are as sketchy as it gets. Sometimes, you have anecdotal experiences that bubble up on the internet but i truly believe coinbase is the most trust-worthy exchange.

[ericlewis]

That sounds like they didn’t want to get in trouble. Doubtful they would do the same for an average joe.