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by danShumway
1894 days ago
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Amazon has tons of problems with how they push Prime including dark UX patterns. The entire industry could handle subscriptions better. But you're right, it's a mark of how bad Adobe's policies are that the things I'm thinking about Amazon are that at least I didn't have to get onto an online chat and argue with a representative for 30 minutes. Amazon didn't act betrayed and snap me with a punitive fee to punish me for my disloyalty. I'm not necessarily saying that the average tech subscription process is handled well just that Adobe is noticeably worse. |
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