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by yamakadi 1898 days ago
I had this exact issue. I specially chose the more expensive monthly options and read all the fine print, but apparently the cancellation fee snuck by somehow. My solution was removing my credit card, adding a “you don’t deserve to get paid” prepaid VISA charged with ¥200, and canceling anyway. They tried to charge me on and off for about a month — and a random charge attempt 3 months later.

Having to do this is a terrible felling and I feel like a bad person, but I at least put the cancellation fee I would have paid to good use by buying Affinity Designer.

1 comments

Did it show up on your credit report?
I’m not sure how it works in the US, but in Japan, companies usually send a final notice by snail mail that outline the consequences of not paying.

Adobe hasn’t even sent an email saying yet charge failed and I have to update my payment method out anything else. It’s as if they are aware of how shady the cancellation fee is and won’t chase you down for it.

It shouldn’t if you didn’t consent to taking out debt.