[CarelessExpert]

> But I don't think my co-workers were evil,

You don't have to be evil to do things that result in terrible outcomes.

I genuinely don't think anyone at Facebook wanted to create a propaganda tool, but that was the aggregate outcome.

I don't think anyone at Google set out to build an invasive surveillance platform. But in aggregate that's what's happened.

There's real danger in assuming you will only get bad outcomes because of bad people. Unintended consequences are a thing and I personally think most of the negatives of big tech come from precisely that.

If we can't acknowledge that because we insist on labelling everything and everyone good or evil, we'll never actually solve these issues.

[skybrian]

Yes, unintentional outcomes do happen, despite everyone’s best efforts. Sometimes we call them bugs, security holes, or design flaws. They aren’t unique to Chrome, either. There are bug bounties and hacking contests to encourage outside investigation.

Links about things like that do get posted here and that keeps me coming back. But it seems like for certain topics, good-faith critiques are often intermingled with large amounts of contempt. Often the contempt gets upvoted too, just because a lot of people agree with the sentiment.

I wonder if it would be possible to discuss such things without the contempt? Even the Chrome team’s attempts to improve security and privacy get discussed with contempt.