[carmen_sandiego]

Well I think both are intertwined. It's a lot easier to get everyone pulling in the same direction with the help of social bonding.

Partly what I see in remote work is a deterioration of good faith assumptions. E.g. two people on different teams, who would normally see each other and chat in a small office, end up never really interacting when we're remote (just because they don't happen to have meetings together, say). If Person A then does something that affects the work of Person B, I find that Person B is more likely to interpret this action negatively or as being detrimental to the overall company goals if they don't have regular social interaction with Person A.