[niteshade]

> Bill caps sound great until you leave one on on a production system and your whole business comes crashing down during a spike in customer traffic.

Hence the "ask on account creation". If I want a dev account, I can choose to cap it. The amount of SMB that would benefit from this is staggering.

> Customer obsession means not shipping bugs? OK, Bob, let's see your code.

A major difference being that my company isn't worth $1T+.

I've used AWS for a long time and spoken at length with many wonderful, intelligent people in the company; and I didn't mean to tread on anyone's toes, I just wanted to express how it feels as a customer who spent >£150k/month for half a decade.