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by sgdesign
5480 days ago
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Well ok, you could A/B test replacing Arial by Helvetica, but it would be pretty meaningless and probably not make any difference.
That doesn't mean that there is no difference. Maybe on a subconscious level, people would start to perceive your site and relate to your brand differently. And maybe changing the font, and then the background separately would not make a difference, but changing both at the same time would make an impact. All those things are A/B testable in theory, but I don't think it would be very effective. |
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Sure, changing the font may be meaningless, but at least with a test, you KNOW it's meaningless. I try to let experience and taste guide my changes, but without checking that the change is effective you're just guessing.
Design exists to further a goal. Sometimes the goal is brand related, which I'll admit is just about impossible to measure, and sometimes it's seeing if you can reduce the frequency of support requests. One of these is obviously a better candidate for A/B testing.
[Edited to fix a spelling error]