[shagie]

One of the companies that I've worked at in the past had software developers in three main different departments.

There were developers in the classic engineering department - creating the product that gets sold. That's an easy one.

There were developers in the customer support department. This group was known as 'sustaining engineering' and developed the tools for the rest of the customer support department to use to diagnose and troubleshoot issues... along with identifying bugs that one customer has in the software (and then creating patch releases for those customers). They had some really interesting problems solved there like "how do you set up a remote debugger to look at a core file that is greater than 2gb in size?"

There were also developers in the IT department. Along with the sysadmins, DBAs, an helpdesk... the "Internal Business Applications" team was the one that maintained the corporate site, or did projects for other departments that didn't have the headcount for a full time developer of their own (sales department and the cornfugraiton tool). Developers also were the ones that did updates to the ERP and CRM systems. The customer support website was maintained as part of this.

So... the point is that IT can certainly encompass software developers. You'll often see this on various job sites - all of the computer technology jobs tend to get categorized under IT unless the company has a technology product of their own (and then separates it by engineering and IT).

[BrandoElFollito]

> the "Internal Business Applications" team was the one that maintained the corporate site, or did projects for other departments that didn't have the headcount for a full time developer of their own (sales department and the cornfugraiton tool). Developers also were the ones that did updates to the ERP and CRM systems. The customer support website was maintained as part of this.

We usually call this "IS" (Information Systems). This usually goes hand in hand with IT as IT/IS.