[edgyquant]

This wastes time and cost 5$. More than once a driver has not been able to find me at the airport (despite me giving directions as to where I am) and then cancelled the ride. This weekend I needed a ride after I missed a flight, the driver shows up and after 15 minutes of me walking around the garage looking for them the ride is cancelled and I get a 5$ charge. I’m sure you can dispute this, and they’ll likely side with you, but it’s 5$ and I’d bet they bet on most people thinking their time is worth more than 5.

[URSpider94]

I dispute this every time it happens, because it counts against your rider score and can stop you from getting rides in the future, or doom you to being matched with low-ranked drivers.