[ehmmmmmmmm]

No you haven't. ADA should be supporting people who have fears of animals as well, IMO. It's about supporting everyone, not just one class of disability.

For that matter, a driver with a severe back problem shouldn't be forced to help a disabled customer with lifting their luggage into the trunk. A different driver should be found. ADA should support both individuals in being safe.

[hluska]

I feel like you misunderstand the ADA. The ADA does protect those people - they just need to ask for reasonable accommodations and be prepared to back up that request with documentation.

Please note that this suit is not about a person with PTSD being forced to drive a guide dog. It’s about a person who has a guide dog continuously being denied reasonable accommodations.