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by andylynch 1911 days ago
As someone who lies in Excel, Outlook and too many different chat apps I think it’s far too useful to have proper formatted text in communications - Even very simple things like highlighting, tables, screenshots just don’t work or are unclear if you limit yourself to plain text.

Marketing emails can be annoying but that’s what the unsubscribe button is for ;)

3 comments

Cynically, the unsubscribe button is so phishing operations spamming every possible permutation of {<plausible name>, <separator>}@<popular_service>.com can confirm they hit a real email address and spam it out to all the various constant contact subscribers that pay them for leads.
We have asterisks for emphasis , attachments for screenshots, and bulleted lists for a subset of tables. More complex tables and formatting probably work better in an attachment; the message body should be clear, concise, and render correctly in the recipient's mail client. When the body contains complex HTML, there's a good chance it'll render incorrectly in someone else's client.

Allowing fewer features is a feature in itself: when we try to allow everything without thinking about the consequences, we end up with something like the modern Web or Electron apps.

Proper formatted text in communications is fine -- include it as a separate attachment that's not automatically loaded and displayed instead of plain text.