[musingsole]

> Respectfully, ST devs, I think you might need to have a hard look at how you do customer communication

You have really odd expectations of a small team making a targeted tool and for which you have expounded at length about how it doesn't work for you. Cool beans, my dude.

I love Sublime. The devs have earned a good portion of my trust to keep on rocking; they'll get my license fee whenever they ask for it (the benefit of trust).

[danpalmer]

I just find it odd that they'd lose customers over lack of communication. I'm not the only person in this thread who didn't realise it was under active development.

I'm all for small dev teams doing things that let them stay small, but we're not talking about substantial changes here, we're talking about a sentence on their website saying "ST4 is in active development, you can follow progress on the forums", or other small changes like that.

[pizza234]

> You have really odd expectations of a small team making a targeted tool and for which you have expounded at length about how it doesn't work for you

I actually agree with the parent.

I've been a long time ST, and I've found significant limitations and bugs; since they haven't been fixed/improved for a while, and there were no news, I switched, and I'm not going back again.

While the parent's post may have been better phrased, I think that it's correct that with a better communication, they could have retained more customers.