[bearjaws]

Recently had the same experience with Activision, turned out I was shadowbanned because my name contained the word "Erotica". No phone support, email or chat, I ended up finding a solution in a single thread on Battlenet forums.

Battle.net allows names that are banned by Activision, and when logging into COD it was automatically imported, banning my account.

[klipklop]

Add Oculus to the list of terrible support. It took ~100 days to resolve an issue with them disabling my account. It is pretty hard to talk to a human without having to wait a week.

Never buy any hardware directly from them. If you have any issues with an order it's a nightmare. Still out ~$435 as well.

[SahAssar]

Sounds like they have a Scunthorpe problem: https://en.wikipedia.org/wiki/Scunthorpe_problem