[ullevaal]

The incentives leads to dangerous driving, careless handling of packages and unsanitary work conditions that highly likely contribute to higher employee turnover.

Amazon does not pay for the externalities of more dangerous driving in your neighbourhood, other than their subcontractors might increase their prices if their insurance starts getting more expensive. They do not pay [edit: you] for the time and effort when they have to redeliver a broken package.

You change the compensation by setting goals that are actually reachable, and then having the workers iterate together with the employer to find and fix inefficiencies. The antagonism of unreachable goals is bound to lead to public relations issues. This of course assume that you see this article or articles like it as a public relations issue, so if that view is negligible then Amazon will see no harm.

Amazon's response to dangerous driving: [1] https://www.theinformation.com/articles/amazon-plans-ai-powe... [2] https://vimeo.com/504570835/e80ee265bc