[FridgeSeal]

I cannot possibly agree more with that last paragraph, you’ve summarised that so well.

A discussion I was party to recently was debating which of open source vs several competing commercial products to use for a new development. Chief complaint raised about open source product by the team members on the business side of things was “oh it’s open source, that means there’ll be no support right?”. Comparatively my teammate and I had the reverse reaction: we know for a fact the open source alternative is at least 90% as good, if not better than the alternatives, we don’t have to wait to go through the rigmarole of purchasing, approvals, waiting for someone to sign contracts, finance to sort things, finding out you need another key because another person will be working on it as well, discovering the support is invariably shitty, and then being stuck with it when it turns out to be poor software and the business side won’t budge, because that means they’ll need to do things again (which will take weeks at best) and they’ll inevitably just end up re-signing the contract for another year.