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by gpm 1919 days ago
Wow, that's just outright false advertising (assuming they are actually charging for egress)... Here is everything the pricing page, signup page, and TOS (which reference the first) have to say about paying for egress... I especially like the part where they are calling this hot storage, which certainly implies that it might be accessed more than once a month.

Pricing page [1]

> We have no hidden fees and the monthly calculator to prove it.

> Egress $0.00

> No charge for egress, ops, or retrieval.

> With Polycloud from CrowdStorage, you only pay for the storage you need. And we never penalize you with fees for accessing your data.

> No egress charges

> We keep it simple—access your data when you want it, without being nickel-and-dimed with hidden fees.

> Hot storage for cold storage prices.

> Don’t overpay to get the speed you need. Polycloud delivers quick access you data whenever you need it.

> Egress $0.00

Signup page [2]

> Everything you need to store your data for only $4 per TB/mo and no hidden fees.

Terms of service [3]

> 6.1 Device Backup. In the event that you subscribe to a paid version of the Device Backup Services, we will put you on a recurring payment plan that charges you for the fees set forth at https://app.crowdstorage.com/pricing in advance for each billing cycle. We will charge the payment method you specify at the time of purchase and, if you do not cancel the Services prior to the end of the current billing cycle in accordance with Section 7, you will automatically be charged the then-current fee for the Services at the start of the following billing cycle.

> 6.2 Polycloud. With the Polycloud Services, you pay only for what you use. There are no set-up fees or commitments to begin using the Polycloud Services. At the end of each month, you will be charged for that month’s usage of the Polycloud Services as further set forth at https://polycloud.crowdstorage.com/pricing.

[1] Pricing: https://archive.is/K3Dyf [2] Signup: https://archive.is/c3fAf [3] Tos: https://archive.is/xBKJL

1 comments

I'm adding some quick edits to the page to make it clearer that it is free egress up to 100% of stored content.

We are currently redesigning our website and this will definitely be something we focus on making more upfront and clearer.