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by GBond 5483 days ago
link to WSJ article sited http://online.wsj.com/article/SB1000142405270230456310457636...
1 comments
tptacek 5482 days ago
As usual, you can read the whole thing by searching for the headline ("Secrets From Apple's Genius Bar: Full Loyalty, No Negativity") on Google News. This AdWeek summary add no value and inserts a weirdly sensationalized headline.
link