[ingvay7]

Ive used Azure and AWS in a couple of large organizations (mulit-million $ cloud contracts) and the Azure commitment for customer success is a big differentiator. Ive literally had Azure engineers as an extension of my team (free of cost offered by azure as part of customer success teams) so much so that they start blending into the team. The Azure products have steadily gotten better (ADB, Azure SQL, Functions etc) over the years (with a few duds as expected). AWS - it didnt matter how big we were, we still got the feeling they never really leant in or they had "more important" stuff to focus on than customer success. All the POCs/side projects we have done on GCP - it has always felt like something built by a bunch of seriously talented technologists FOR technologists. Support seemed a distant entity just like most google products - that has led to significant nervousness at the top leadership to invest in a product that may not be Google's highest priority.