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by brudgers 1911 days ago
(for now at least)

That's why advertising the service around privacy is being criticized. It's a business. It will do business things. Saying it won't do those things is a distraction...like this conversation.

People who seriously care about privacy are not using Google to manage their information. They are not even your potential users, because they don't use Google.

Not storing data on your servers is a sound way to reduce your liability and attack surface. But that's an operational tradeoff that comes with a business dependency on Google's terms of service.

In B2B sales, not storing on your servers is a feature. But it's not really privacy. It's security.

1 comments

We are not trying to say that Routine has been built around privacy like Protomail could say. We do not make such claims on our website.

But since we are asking users for their Google credentials, we thought it was more transparent to explain, for each service, why we needed it and what it meant. We prefer to be transparent than just ask for a bunch of permission without explanation as other services do.

And yes we are tight to Google because it was simpler for us to start this way. Again, most of the professionals we target use Google Workspace. In the future, the service could evolve and support other services like Outlook.

My critique is this seems a distraction.

Just have standard terms of service.

A snowflake is always “for now.”

Placating people who don’t like your ToS is not connecting with people in your market segment.

Your market segment is people who don’t care. Your differentiation is treating them better than you can get away with.

Again I don’t have any issue with what you are doing.

I think privacy theater is a waste of your time and energy.