[magicalhippo]

> had great software as the foundation

This is obviously something that affects how competitive you can be. As an example, our software allowed a customer to go from 5-6 hours of work in their previous application, to less than 10 minutes in ours for a typical workload.

However, a big remaining issue is that there's a lot of local laws and procedures around which are not exposed in a computer-friendly way. If they are computerized they're often old systems with serious limitations.

For example, import declarations in Denmark is limited to only 99 goods items, so consolidation of goods items is almost required, especially in e-commerce settings, which again makes it more difficult if things are re-exported (customer didn't want that jacket say).

This can't be fixed on the commercial side, it requires work by the government agencies.