[dmortin]

> Problem with phone calls is that they are synchronous, yet quite often things callers want to resolve can be resolved asynchronously (= via text messages & emails), but you can handle those when it's convenient.

Very true. The OP doesn't understand phone calls interrupt people most of the time unnecessarily. I like texts and emails, because I can process them whenever it's convenient for me, not when it's convenient for the other person.