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by paulz_ 1919 days ago
I've thought about that before. You get the call. "It's 30 minutes away. I'll be there in 10"

If anyone happens to know of a career path or company that does that sort of work I would be interested to hear about it. Bonus points if the pay is half decent.

3 comments

I don't know of a company that does this sort of work, but I know of some technologies that experts in receive these types of calls. The one that comes to mind is an ERP-focused database system. It's called "Progress" by "OpenEdge". IMHO, it's awful, but this has no hindered adoption in the slightest. I wrote Progress/4gl (their query language) often enough in a prior position to have it on my resume. Every 2 or 3 months, I'll get an email/call, asking if I could be available for short-term contracting upwards of $200/hr for Progress emergencies. I have declined all of these, because I found it soul crushing to work with in the past. However, if you could enjoy that sort of thing, that's one example of a very lucrative field to dabble in.
I've gotten a few pings along similar lines for my HighJump experience (warehouse management system, for those not acquainted). And much like OpenEdge, it's pretty... rough around the edges (at its core it's basically a runtime for a VM that's programmed with a "language" (if you can call it that) driven entirely by conditional GOTOs developed entirely in a half-baked SQL-backed IDE called "Architect"; this is paired with a DB schema from hell for all data storage, and it's filled to the brim with sprocs because even fucking T-SQL is more ergonomic than anything doable in Architect). And yet, it was actually kind of fun (in the twisted, Dwarf-Fortress-esque sense of the word) to hack on that system and abuse the hell out of it.

And for some reason warehouse managers seem to swear by it, so it still gets a decent number of new customers - meaning those customers need implementers. And since it's a giant pile of hacks, the average deployment needs a whole lot of customizations - so more implementation man-hours, and a steady stream of maintenance man-hours. Thus, I get pinged every once in awhile for some long-term contract. Too bad they didn't ping me when I was actually looking for work last year, else I probably would've accepted one for the hell of it. Still tempted to; would be an interesting side job, albeit probably soul crushing.

Blue teaming in big company cyber security teams will get that for you. Not everything is a true positive but it’s always urgent. Pay is decent too.
I've worked such a job at a large enterprise. It really does feel like firefighting (minus all the smoke inhalation and physical strain and death risk).

However, not only is not everything a true positive, probably only about 0.001% of things are true positives, among a sea of alerts and reports and dashboards across myriad systems. Some coming from your SIEM, some generated by security appliances and products, some from internal employee reports.

An ideal place will have people who continuously work on trying to reduce alert fatigue and false positive noise - but, in practice, at most big companies it's probably like working at a fire station and getting hundreds of dispatch calls per hour, every hour, every day, each about a potential fire at a different residence. And then you drive up and see they just used the stove for a few minutes or a character said the word "fire" in a TV show they were watching.

But you have to urgently show up every time no matter what because, occasionally, the house actually is engulfed in flames and might be on the verge of igniting the whole town.

I spoke with a CISO of a large F500, his biggest gripe was that he has a team of 30 that can barely keep their heads above water, let alone respond to incidents
I know Mandiant do this (disaster response) for security incidents. Don't know of a generalised service, but I imagine the big consultancies offer it.