[capableweb]

It would work if they knew what the DNS entries were but seems they lost all DNS records and don't even know what records they have/had, so spinning up a new DNS server won't help as they don't know what it should serve.

> All domain information was wiped out and records became null [...] Our records are wiped from all domain servers out there [...] We don't even know what domains we own, the listing was hosted in the ERP which is now busted

[drummojg]

That's part of what bothers me about this whole story--it says they were running BIND, which configs on text files for goodness sake. These critical records were tiny and could fit anywhere & transfer in the blink of an eye. That such a simple thing is buried under & dependent upon an entire complex and untested/maintained DR plan is mind-boggling.

[capableweb]

> That such a simple thing is buried under & dependent upon an entire complex and untested/maintained DR plan is mind-boggling

I find this to pretty common in many setups where the engineers don't focus on simplicity and removing layers of abstraction. If the workforce is young and inexperienced, over-engineering tends to happen everywhere and you end with situations like this.

I have seen worse in my years in the industry, that's for sure.