[anonuser123456]

Are you holding the risk of non-payment or does the contractor still own that risk?

[RobKanda]

The risk of non-payment falls onto the bank we are partnered with. The finance agreement is between us (and the bank) and the customer, so the tradesperson is completely de-risked

[anonuser123456]

I could see contractors loving your service on that front. How do you plan to handle contract disputes? Mandatory arbitration?

[RobKanda]

We currently require our contractors to be associated with a regulatory body, who can inspect their work if a dispute arises. In the UK, this is mandatory anyway. The customer also signs a satisfactory notice on completion, and we encourage them to ensure they are happy with the work before signing the note