[jugjug]

I use two complementing strategies:

- Developing empathy towards myself first, that is, being able to observe feelings that arise within me and then being able to accept these feelings as they are. I have found this to be very relieving. A technique that helped me was meditation; training the mind like a muscle to be able to observe & recognize feelings.

- Turning this outwards to others, the works of Marshall Rosenberg on the NonViolent Communiction (NVC) [1] had a profound impact on my perception of feelings of others. I'm trying to follow the essence of the book, rather than copying the phrases outlined there. I'm seeing more and more that NVC can be applied to business as well as personal relationships [2]

Applying these to your example, it might be interesting to explore what do you _feel_ when the other person just wants you to listen. What is it that you _need_ out of the relationship and what is it that the _other_ side needs [3]?

[1]: https://www.goodreads.com/book/show/71730.Nonviolent_Communi...

[2]: https://marcel.is/contractor-didnt-deliver/

[3]: https://marcel.is/conflict-resolution/

[zo7]

Adding to this, there is a specific kind of meditation you could try called metta (aka loving-kindness) where you focus on cultivating benevolence towards yourself and all things. During a session you follow a similar sequence: first focus on cultivating loving-kindness towards yourself (since this is the base from where empathy grows) then you gradually extend it to people you love out to people who you have difficulty with. If mindfulness is an exercise to train your mind to observe itself, metta trains your mind to observe other minds.

Also second Rosenberg's book. It can come across as condescending if applied too heavily but it's a great analysis on language during conflict.

[stonecraftwolf]

I would add that this can be extremely challenging (and possibly triggering) for people who had traumatic childhoods. In those cases it is best to start with loving compassion towards a beloved pet, for example — something simpler, that is not so emotionally charged.

Either way the metta instruction I’ve encountered has often failed because it failed to emphasize the sensation of emotion. It’s not lying there thinking about how much you love something. It’s thinking of the thing or person you love and trying to locate the specific sensation in your body, and then grow it.

Many people mistake ritual dissociation for meditation, which can be really really harmful.

[nullserver]

Can confirm. Was very empathetic towards others.

Repeated tragedies, pain and abuse can make you lose most or even all empathy. Even as an adult.

I have some back now, but nothing like I used to be.

Someone at work was very sad the other day, and I actually felt a little bad for them. First time in several years I felt anything at all. Hopefully get more back.

[stonecraftwolf]

I bet you will. Try to be kind to yourself as it happens. My experience is that it can be very painful — like when your leg falls asleep and then you suddenly get circulation back, but for emotions — but worth it.

[earljwagner]

Yes, learning NVC can really help in hearing where the other person is coming from. It's also useful for expressing yourself in a way that's least likely to trigger the other person. All of this takes practice, of course.

I've taught it to over 3000 Google employees as a 20% project over the past 7 years. I've also developed a team of volunteer facilitators who help people practice in weekly workshops. We're happy to talk about the program and answer questions on Clubhouse (currently Sunday afternoons at 1pm PT):

https://www.joinclubhouse.com/club/Compassion-in-Tech

[feydaykyn]

Non violent communication seems so weird at first, and people think I never criticize... In the beginning. After a while, most of the people I work with openly recognize that they don't want to go back to the level of aggressiveness which is the norm in communication.

[cushychicken]

Big fan of nonviolent communication. It's a great framework for telling folks that you feel wronged by their behavior.

[nullserver]

Be mindful of how far you go with this. If they have empathy they will feel bad. Some people absolutely will take advantage of this to control them.