Do you support a kind of internal "yes, but..." note so that opportunities for improvement can be drawn from the questionnaires themselves and tracked? I always wanted that to be way easier.
The way that our system is built, every question has (up to) three possible inputs:
A selection
An additional detail
An attachment
When we parse a questionnaire, the system picks up whether there's a selection option available and shows that accordingly. Every question can have a detail or attachment.
You can also add an internal comment (by tagging someone like in Slack) to discuss with colleagues. That info stays on the internal system and doesn't get sent to the customer when the questionnaire is exported / sent off.
The way that our system is built, every question has (up to) three possible inputs:
A selection An additional detail An attachment
When we parse a questionnaire, the system picks up whether there's a selection option available and shows that accordingly. Every question can have a detail or attachment.
Recorded a quick video here to give a bit better overview: https://www.loom.com/share/ed32e33598404bc7a883a66653c99258
You can also add an internal comment (by tagging someone like in Slack) to discuss with colleagues. That info stays on the internal system and doesn't get sent to the customer when the questionnaire is exported / sent off.