I have never met any SaaS where it wasn't cumbersome to figure out the competitors, the differences and the pricing.
I think the greatest area that a small company could use help in is learning which tools are out there i.e. answering this very question. For instance, one firm I know had no idea how useful bill.com was and it saved them 10s of manhours per week but began using it years after it was offered.
The other area is workflow: you use software X and software Y in this way, but did you know most other companies link them up with software Z in the middle and it works much better, so long as you check the box that reminds you to tag the invoices (or whatever).
>The other area is workflow: you use software X and software Y in this way, but did you know most other companies link them up with software Z in the middle and it works much better, so long as you check the box that reminds you to tag the invoices (or whatever).
I think adding up all the time savings for certain workflows or integrations across different sets of products would be immensely useful. You're totally right there's no easy way to see that currently anywhere.
It would be valuable just to tell people what others are using. The most popular configurations would lead to suggestions based on usage in the field.
This is sort of the reason people check out state of Javascript and learn that "everyone else" is gravitating towards Vue, or that Svelte is gaining in popularity, or that VS code is everyone's preferred editor.
Not the GP and have been out of the game a bit but CRM products were a nightmare the few times I had to select one. Security products are tricky as well.
I think the greatest area that a small company could use help in is learning which tools are out there i.e. answering this very question. For instance, one firm I know had no idea how useful bill.com was and it saved them 10s of manhours per week but began using it years after it was offered.
The other area is workflow: you use software X and software Y in this way, but did you know most other companies link them up with software Z in the middle and it works much better, so long as you check the box that reminds you to tag the invoices (or whatever).