[samblr]

Intercom pricing[1] shows 5 seats for $119 - am I missing something in their pricing page ?

If not Chatwoot seems expensive at $99/user/month ?

[1] : https://www.intercom.com/pricing

[pranav_rajs]

Our community edition which is available with MIT license and is free for use should cover the starter plans in Intercom.

$99/user/month is targetted at large enterprises requiring enterprise support.

[nicoburns]

Is the community edition available in hosted form? Otherwise you may wish to consider aiming a paid hosted product at the lower end of the market too. We use Intercom in our product, and it's the one thing we explicitly don't want to self-host because it's what our customers use to contact us if our own services are ever down or broken.

[sojanofficial]

We do have a hosted offering available on https://app.chatwoot.com/

[samblr]

Makes sense.