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by benpopper1
1922 days ago
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Full disclosure, I work for Stack Overflow. The product is different from wikis or intranets because it's not just about anticipating what someone might need and documenting that. Stack Overflow for Teams gives users the ability to ask a question and people can ask teammates to add knowledge to the platform right in chat. So knowledge itself can be either proactively added, meaning people are anticipating needs, or it can be reactively added, based on an immediate need, like a question. For your search question - it has basic and advanced search capabilities. You can read more about that here. https://stackoverflow.help/en/articles/4400196-search-existi... If you want to read about how it compares to using version control, Confluence, or wikis, there is a case study on switching from those tools here. https://info.stackoverflowsolutions.com/Enterprise_Elastic-C... |
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Plenty of times where a smaller company has a ton of internal knowledge that really needs to be on a public SO as they are common questions. It would be incredible to say, we'll let internal users ask questions here and then populate a public set of tags based on that for new/emerging products.