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by maccard
1927 days ago
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I bought my dad a chromebook 2 years ago, because it's the most locked down laptop form factor I could find. My tech support calls have dropped from monthly (yes, monthly) to once. Before it was "I can't find my email" (whatever windows' default url handler for mail:foo@bar wasn't logged into his account) or "office isn't working" (that's a zip file, not a document), or " every time I try to run X it does Y" (the final straw was windows defender stopped him from opening a docx file because it came from an untrusted source, which was his GP/doctor who had self hosted mail bring flagged as spam by Hotmail). Bought a chromebook, moved him to google sheets and google docs, and haven't had a call since. If there was a locked in, $200 phone that wasn't apple that I could buy for him that would have the same effect, I would. |
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It's not an either or. I agree that most devices should probably be locked down by default, but there should still be an off switch. The so-called dancing bunnies problem everyone brings up doesn't appear to have caused a problem.