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by bluetwo 1918 days ago
I love the right to repair and also Apple products. I have seen over the years how they have struggled back and forth with the line between what they want to allow customers to do and what they want to do. Sometimes I'm disappointed by their decisions. Many times I am impressed with how they handle themselves.

They have fixed multiple out of warranty problems for free or for parts-only, where other companies would have charged much more to do so. I think they don't flaunt this customer service because they don't want people to take it for granted, and they don't want to attract the type of customer that would abuse the policy.