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by bullosB 1914 days ago
The score is based on 5 categories:

1.documentation available

2.ease of repair

3.availability of spare parts

4.price or spare parts

5.category specific to the product (not the same for a washing machine or a computer).

Each of them give you a score out of 20, and the total is divided by 10. So you can have 0 on the 2., making the phone hard to repair, but still having a 8/10 score.

In the end its similar to Booking reviews, where 6/10 is very low and you want to avoid this hotel.

Details (in French) https://www.ecologie.gouv.fr/indice-reparabilite

2 comments

But apple:

1.doesnt provide any repair documentation at all

2.even Apple themselves dont repair in house, and instead replace devices.

3.doesnt offer spare part at all _unless_ you sign up to their "share all of your clients personal data and your accounting books with us" program, and even then its only batteries and screens at massive margins (more than whole working used device).

4.see above

5.no idea what goes there

So we end up at 4 x 0.

Thanks for explaining. That's unbelievable. That's a really stupid law right? I mean elementary-school-kid-bypassable kinda stupid.