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by SilverRed 1917 days ago
>Interrupt me after you've tried as many ways as you can to solve the issue

Depends on what you value more. If you are optimizing for personal productivity, sure this makes sense. But if you are optimizing for team wide productivity, it doesn't make sense for someone to spend 3 hours trying everything they can think of before asking if you could have given them the answer in 5 minutes.

Something like spending 30 minutes trying and then asking even though you could go on makes more sense team wide.

1 comments

I honestly prefer teaching people to fish over providing them shortcuts. Giving them the answer doesn't often help in my experience. Helping them frame the question better does. There are some cases where the person is lacking fundamental knowledge about the domain or technology, of course.

Ultimately, team productivity isn't about enabling people in the codependent sense. It's better to build them up than to merely support them.