[Joeri]

You do have a recourse, same as with any other business: you can always take them to court.

[adamcstephens]

Unless they force binding arbitration in their terms. This is quite common and precludes you from going to court.

[p_l]

Which is why such terms should be illegal.

[LorenPechtel]

Yup. Binding arbitration clauses should be taken out with a RKEW as nuke from orbit means you're way too close.

// RKEW - Relativistic kinetic energy weapon

[mrkstu]

They're not even getting arbitration now- a professional arbitrator would likely find in their favor, at least as far as monies owed.