| The problems that the article addresses are not the ones that I would have chosen. I think the main problem that new users to Linux have is the steep learning curve. The author dismisses user friendliness with the implication that the only reason Linux is difficult to learn is because it is different. The analogy given is vi versus a standard Windows word processor. I am not disputing that vi is a much more powerful program, but I am saying that it is much harder to learn than Microsoft Word. Using Word, without knowing the keyboard shortcuts, you can use the toolbars to do what you want and in doing so you learn the shortcuts, most of which are printed next to the menu items. Using vi, without knowing any keyboard shortcuts, you can do exactly nothing. Arguably vi is much better off without toolbars because they take up a lot of screen real estate and would be difficult to implement from a terminal window, but that does not mean there is no such thing as user friendliness.
Another problem is the problem of hardware support[1], which the author does not address at all. Having said that, I will agree with his point that since it doesn't really matter much to (with notable exceptions) most developers what features people not already using Linux would like to see, development is centred around people already using Linux and on more gentle slopes of the learning curve. 1. http://news.ycombinator.com/item?id=2643671 |
Linux cribs so much from other operating systems that it's reasonably familiar and easy to use when you first sit down, but the problems start when you need to go beyond using it as a dumb terminal: perhaps you need to set up a printer, or there's an issue with networking or power management. Now you're over the cliff. It can be a nightmare for a engineer like myself to fix problems, even though I've been using Linux since the mid-90s. An unsophisticated user would be finished.
An anecdote: I'm mainly an OSX user now, but I bought an eeePC netbook a couple of years ago for travel and tried to install the then-current version of Ubuntu. This was literally one of the most popular laptops on the market, and Ubuntu installed without a functional network device. Getting it working was not easy, involving a couple of reinstallations. Even then, power management was nonfunctional and the netbook got half the battery life as it did under Windows.
The real problem with desktop Linux isn't that it's hard to use or different; it's that the average user can expect to struggle with crippling bugs and hardware incompatibilities that are a nightmare to fix.