[mchusma]

I'll piggyback on your final comment to state that the biggest problem in the legal space is cost (effectively a proxy for productivity). Almost all litigation against individuals and small businesses is an exercise is borderline blackmail (e.g. this will cost you $100k to defend and win so might as well pay $10k).

It's a hard problem to actually fix, and mostly a byproduct of the attorneys monopoly on the legal profession and various mandates to make it require human intervention.

Where we need to get to is letting technology and true startups (with limited liability) provide legal services.

I will give a shout-out to fairclaims.com which I recommend so much more over traditional arbitration/mediation firms. One example of the type of thing we need.