[ryanmarsh]

I made a great deal of money for a few years providing training and support for the founders of a popular mature open source project.

There's no customer success team for open source software, I don't care how good the community is. A significant chunk of the money charged for my services went back to the founders to continue their work. This is a fantastic model for open source.

I encourage more people to connect with the founders of popular projects and arrange a system whereby you can offer training and support on their behalf and in their name (obviously they should vet you). I'm happy to discuss the particulars of this, including how to sell training and support, how to handle contracts, logistics, all of it. I know this business well and I think it is a net good for all involved. Email is in by bio.

[kfk]

This makes sense. I am working with dask and it will become harder to keep this running in our “enterprise” aws setup as it’s open source with no vetted credible support company behind.